Privacy Policy

Privacy Policy

PRIVACY POLICY
Last Updated: March 13, 2026

This Privacy Policy describes how Torentovexila, operated by Pacific International Trading Co., collects, uses, and shares your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

When you visit our site, place an order, or contact us, we may collect certain personal information, including:

Information You Provide Directly

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order details

  • Any information you provide when contacting customer support

Transaction Information

When you make a purchase, we collect information related to your order, such as:

  • products purchased

  • order value

  • payment status

  • shipping method

Please note that payment information is processed securely through third-party payment providers. We do not store full credit card numbers on our servers.

Device and Usage Information

When you browse our website, we may automatically collect certain technical information, including:

  • IP address

  • browser type

  • device type

  • time zone

  • pages viewed

  • referring website or source

  • interaction data related to your use of the site

This information may be collected through cookies, pixels, log files, and similar tracking technologies.

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • process and fulfill orders

  • send order confirmations, shipping updates, and customer service messages

  • respond to inquiries and support requests

  • improve our website, products, and customer experience

  • detect and prevent fraud or unauthorized transactions

  • comply with legal obligations

  • send marketing or promotional communications, where permitted by law or where you have opted in

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information for money.

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Shopify, to power and host our online store

  • payment processors, to securely process transactions

  • shipping and fulfillment providers, to deliver your orders

  • analytics and advertising partners, such as Google, Meta (Facebook/Instagram), and other marketing platforms we may use to better understand website traffic and measure advertising performance

  • legal or regulatory authorities, when required by law or to protect our rights

Some third-party partners may use cookies, pixels, or similar technologies to help us measure traffic, improve site performance, and deliver more relevant advertising.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • keep items in your shopping cart

  • remember your preferences

  • understand how visitors use our website

  • improve website functionality and performance

  • support analytics and advertising efforts

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

Depending on your location, you may also have the ability to manage cookie preferences through tools presented on our site.

5. MARKETING COMMUNICATIONS

If you subscribe to our emails or otherwise opt in to receive marketing messages, we may send you updates about products, promotions, and store news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

Even if you opt out of marketing messages, we may still send you transactional or service-related communications, such as order updates or responses to customer support inquiries.

6. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

  • know what categories of personal information we collect and how we use it

  • request access to certain personal information we hold about you

  • request deletion of your personal information, subject to applicable exceptions

  • request correction of inaccurate personal information

  • opt out of certain types of data sharing for cross-context behavioral advertising

  • not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the information provided below.

7. GDPR RIGHTS FOR EEA AND UK RESIDENTS

If you are located in the European Economic Area (EEA) or the United Kingdom, you may have certain rights under applicable data protection laws, including the right to:

  • access your personal data

  • correct inaccurate personal data

  • request deletion of your personal data

  • restrict or object to certain processing

  • request transfer of your personal data, where applicable

  • withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact us using the information below.

8. DATA RETENTION

We retain your personal information for as long as necessary to:

  • provide our services

  • fulfill orders and customer support obligations

  • maintain business and tax records

  • comply with legal requirements

  • resolve disputes and enforce our agreements

When we no longer need your information for these purposes, we will delete or securely store it as required by applicable law.

9. DATA SECURITY

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. CHILDREN’S PRIVACY

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete the information.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised “Last Updated” date. Your continued use of the website after any changes are posted constitutes your acceptance of those changes.

13. CONTACT INFORMATION

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Torentovexila / Pacific International Trading Co.
8618 S Sepulveda Blvd, Suite 200
Los Angeles, CA 90045
United States

Email: support@torentovexila.com
Phone: +1 (213) 555-6732